From transcribing patient notes to generating assessments and treatment plans, AI-powered tools are helping therapists with heavy workloads, but some are concerned about privacy and ethical risks.

Winnipeg

The release of Open AI's ChatGPT has accelerated the development of artificial intelligence and warnings about its impact on society.

Rise of AI

Therapists in Winnipeg have begun integrating AI-powered note-taking tools into their sessions, allowing for real-time transcription and automatic generation of treatment plans and assessments. This technology is intended to free therapists from manual note-taking, enabling them to focus more on their patients and save time on documentation.

However, the use of AI in therapy has prompted concerns about privacy and data security, particularly regarding who owns and controls sensitive information. Some patients are uncomfortable with their personal stories being processed by AI, and experts warn that the risk of unauthorized access to medical data is heightened. Currently, there are no regulations governing the use of AI in healthcare and therapy in the province, leading to calls for stronger safeguards and oversight.

How Winnipeg therapists are using AI in sessions

So now it's finished so just for this we'll click view and this is the data so the information that was talked about during our conversation. With the click of a button an hour-long therapy session can be summarized. Treatment plans and patient assessments auto-generated. That looks good. Gavin Patterson has been using an AI powered note-taking tool for almost a year. When I'm working with clients one-on-one I'm able to free myself of writing down everything and and be fully present in the conversation. Once Patterson has consent from his patients he turns on clinical notes AI which listens in and transcribe sessions in real time. He says all 160 of his patients are okay with its use and transcripts are deleted once patient progress is logged saving him hours he would otherwise use writing clinical notes. It gives me a lot of brain power back and it helps me deliver a higher product of service. He's just one of a few therapists in Winnipeg using AI powered transcribing tools and while the program he uses does not record audio or video others do like Jane. The software stores the recording and is only deleted once the clinician does so manually but even after that it stays in its system for seven days. I'm not comfortable enough with my personal information my personal stories being monitored by an AI engine. 19-year-old Riley Gerard is worried about her privacy if the AI is brought into her therapy sessions. I don't know who owns that information you know I don't know where all of that is kind of going. I'm just more comfortable with it's written down where my therapist has it and I trust her with that information. It's actually easier than even hacking into a website. Ann Kavoukian is the head of a data protection agency. She says the risk of sensitive information getting into the wrong hands is even higher with AI. She's advocating for more regulations. Medical data therapeutic data this is the most sensitive data that exists so you have to ensure that no unauthorized third parties can gain access to this information. Clinical psychologist Peter Bieling agrees with those concerns but says the use of AI could improve care and remove memory bias. There's things that they're going to remember there's things that they're going to forget and in that sense a scribe it would listen the whole time. The province says there are currently no regulations when it comes to the use of AI in health care and therapy settings. Bieling and Kavoukian say now is the time to put them in place. Felicia Adam, CBC News, Winnipeg.

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How Winnipeg therapists are using AI in sessions

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Rise of AI