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Microsoft report shows AI used in the workplace at large

Scripps News ·
Scripps News
Scripps News

Microsoft's latest Work Trend Index report reveals a significant shift in the workplace towards artificial intelligence (AI), showing that the usage of AI has nearly doubled over the past six months. The report indicates that employees, grappling with an overwhelming load of emails and digital tasks—termed "digital debt"—are increasingly turning to AI technologies for support. This uptake in AI is not just about managing workload but also about enhancing efficiency and coping with the ever-growing demands of the digital workplace. According to Colette Stallbaumer of Microsoft, there's a notable trend in individuals embracing AI as a co-pilot—a tool to aid in streamlining their work processes rather than replacing human effort. Microsoft's findings are corroborated by data from LinkedIn, which shows a surge in professionals listing AI skills on their profiles. This skill acquisition trend underscores the growing importance of AI competency in the modern job market, with most leaders now considering AI skills as a prerequisite for hiring. The report underscores the proactive attitude of workers towards AI, with 78% of AI users integrating these tools at work on their own initiative, without direction from their employers. This self-starter approach to AI adoption suggests a workforce eager to leverage new technologies to gain a competitive edge and improve productivity. Microsoft suggests that leaders have an opportunity to harness this momentum to generate significant business impacts, such as increasing revenue, driving growth, and managing costs. Furthermore, AI tools are credited with saving users an average of 30 minutes per day. These efficiencies are gained through applications ranging from generating drafts and emails to sparking business ideas. As AI continues to cement its place in the workplace, Microsoft's report offers insights into the evolving relationship between technology and the workforce, emphasizing the potential of AI to transform traditional business practices and productivity strategies.