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Reuters

Australia's Optus under pressure over emergency calls outage

Reuters · Just In
Reuters
Reuters
Just In

Optus, Australia's No. 2 telecom carrier, said on Sunday that a departure from regular processes on a network upgrade sparked a technical failure that disrupted emergency call services for 13 hours and has been linked to four deaths.

Breakdown
  • Optus attributed a 13-hour emergency call outage to a network upgrade error.
  • The outage has been linked to four deaths across Australia. 16s
  • Government officials have announced an investigation into the incident. 22s
  • Optus said the outage potentially impacted 600 customers and admitted to procedural failures. 58s
  • The deceased include an eight-week-old boy, a 68-year-old woman, and two men aged 74 and 49. 1m 21s
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