Optus, Australia's No. 2 telecom carrier, said on Sunday that a departure from regular processes on a network upgrade sparked a technical failure that disrupted emergency call services for 13 hours and has been linked to four deaths.
Breakdown
- Optus attributed a 13-hour emergency call outage to a network upgrade error.
- The outage has been linked to four deaths across Australia. 16s
- Government officials have announced an investigation into the incident. 22s
- Optus said the outage potentially impacted 600 customers and admitted to procedural failures. 58s
- The deceased include an eight-week-old boy, a 68-year-old woman, and two men aged 74 and 49. 1m 21s