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CBC News

New Uber rules at Montreal airport make some travelers feel rushed

CBC News · New
CBC News
CBC News
New

Uber drivers must now wait in a line just like taxis at Montreal's Trudeau airport. This means passengers don’t receive any information about their driver until they exchange a PIN in person. It’s a system some say feels unsafe.

Breakdown
  • Montreal airport now uses a PIN system for Uber pickups
  • Passengers do not receive driver info before reaching the pickup point 23s
  • Some travelers feel rushed and unable to verify driver or vehicle details 1m 19s
  • Airport is considering more signage and urges reporting of issues 2m 13s
  • Uber Canada did not respond to requests for comment 2m 42s