Uber drivers must now wait in a line just like taxis at Montreal's Trudeau airport. This means passengers don’t receive any information about their driver until they exchange a PIN in person. It’s a system some say feels unsafe.
Breakdown
- Montreal airport now uses a PIN system for Uber pickups
- Passengers do not receive driver info before reaching the pickup point 23s
- Some travelers feel rushed and unable to verify driver or vehicle details 1m 19s
- Airport is considering more signage and urges reporting of issues 2m 13s
- Uber Canada did not respond to requests for comment 2m 42s