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10 News First

Calls for customer compensation after Qantas cyber attack

10 News First · Current
10 News First
10 News First
Current

Qantas is yet to decide whether any form of compensation will be offered to six million customers caught up in a massive cyber attack on a call centre database, resulting in the theft of sensitive personal information.

BreakdownGenerated by LeadStory AI
  • Qantas confirmed a cyber incident exposed customer data including names, contact details, and frequent flyer numbers. 4s
  • Credit card, financial, and passport details were not compromised in the breach. 23s
  • Customers are demanding compensation, class action, and other remedies. 47s
  • Experts suggest Qantas could face penalties under the amended Privacy Act. 57s
  • Authorities urge customers to be alert for phishing attempts using stolen data. 1m 25s
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