Returning unwanted gifts may now come with fees
CBS America · Just In
CBS America
Just In
Hassle-free returns may be a thing of the past, and if you're staring at a stack of unwanted Christmas gifts, you may have to think twice before mailing them back.
Breakdown
- Major retailers now charge fees for online returns, even for unopened items 11s
- Return fees range from $4 to $45 depending on the retailer and item 36s
- Amazon charges some customers unless they use in-person drop-off 59s
- Retailers cite cost pressures as the reason for introducing return fees 1m 8s
- Most in-store returns remain free at physical retail locations 1m 37s