A massive computer outage has disrupted businesses and institutions in multiple countries, throwing airports, airlines, rail companies, government services, banks, stock exchanges, supermarkets, telecoms, health systems and media outlets into chaos. The Microsoft outages were caused by a CrowdStrike software glitch.

London

A massive computer outage has disrupted businesses and institutions in multiple countries. The outage has created chaos for airports, airlines, rail companies, government services, banks, stock exchanges, supermarkets, telecoms, health systems, and media outlets.

The disruptions were caused by a glitch in the software provided by CrowdStrike. According to a pre-recorded message from the cybersecurity firm, the issue was related to the Falcon sensor on Windows systems. CrowdStrike's CEO later confirmed that a faulty update was to blame and that steps were being taken to restore the affected systems.

The incident was first noticed in Australia, where telecoms companies, banks, and media outlets were affected. A television news broadcast reporting the situation experienced a shutdown, displaying the blue screen of death error associated with Windows operating systems. The impact soon spread to other countries, affecting diverse sectors including financial services, stock exchanges, airports, hospitals, supermarkets, and schools.

One traveller in Paris expressed concerns about the far-reaching consequences of the outage, highlighting how a single company's software failure could disrupt the global economy. While systems are currently being restored, addressing the full impact of this global IT outage is expected to take time.



Massive IT outage causes disruptions worldwide

Thank you for contacting CrowdStrike support. CrowdStrike is aware of reports of crashes on Windows 4 related to the Falcon sensor. As countries went into IT meltdown affecting millions, that was the pre-recorded message put out by the cybersecurity firm CrowdStrike. The company's CEO would later announce that a faulty update was to blame and that systems were being restored. We know what the issue is. We're resolving and have resolved the issue now. It's recovering systems that are out there. And essentially, as you've talked about and the statement I put out is, the system was sent an update and that update had a software bug in it and caused an issue with the Microsoft operating system. Relief for governments worried about a cyber attack. Hard work ahead for company IT departments. CrowdStrike is a very large and well-known provider in the security space. It's a market-leading security provider that's utilised by many leading banks and large blue-chip and government organisations. So certainly the impact is going to be quite significant. It was early Friday afternoon when the first signs of trouble emerged in Australia with telecoms companies, banks and media outlets affected. A television news broadcast reporting the situation went to black, resuming eventually to reveal blue screens in the background, the dreaded blue screen of death error indicating the shutdown of a Windows operating system. And so it unfolded in companies and service providers across countries and continents. Banks, financial services, stock exchanges, airports, hospitals, supermarkets, schools, barely a sector left untouched by this global IT outage as one computer analyst described it, an unprecedented global crisis that starkly exposes the fragility of our heavily digitised world. A point not lost on this traveller trying to board a plane in Paris. What's a bit worrying is how one company can impact the global economy and the life of the planet. As I understand it, this has impact everywhere. Systems are being restored. Sorting through the consequences may take longer. Jonah Hull, Al Jazeera, London.

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