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CBC News

Frustrations at U.S. border after CBSA systems outage delays truckers

CBC News · Just In
CBC News
CBC News
Just In

Truckers looking to enter Canada from the Blue Water Bridge or Ambassador Bridge faced hours-long delays as a result of a now-resolved systems outage that saw staff unable to process electronic forms.

Breakdown
  • A CBSA IT outage halted electronic processing at border crossings, forcing manual checks.
  • Truck drivers faced wait times of up to 36 hours at some border points. 49s
  • The outage followed routine maintenance and was compounded by a second disruption. 35s
  • Industry leaders say the CBSA's IT system is outdated and unreliable. 1m 3s
  • The public safety minister has requested a report and prevention plan from the CBSA. 1m 15s
Transport