Truckers looking to enter Canada from the Blue Water Bridge or Ambassador Bridge faced hours-long delays as a result of a now-resolved systems outage that saw staff unable to process electronic forms.
Breakdown
- A CBSA IT outage halted electronic processing at border crossings, forcing manual checks.
- Truck drivers faced wait times of up to 36 hours at some border points. 49s
- The outage followed routine maintenance and was compounded by a second disruption. 35s
- Industry leaders say the CBSA's IT system is outdated and unreliable. 1m 3s
- The public safety minister has requested a report and prevention plan from the CBSA. 1m 15s