Name: Eurostar to return to normal after massive power failure
Uploaded: 2025-12-31T16:20:20.936Z
Duration: 1 min 37 s
Description: A power failure in the Channel Tunnel suspended holiday plans for thousands of Eurostar passengers on Tuesday, after services between London and the continent were suspended for hours.

A power failure in the Channel Tunnel suspended holiday plans for thousands of Eurostar passengers on Tuesday, after services between London and the continent were suspended for hours.

Eurostar services connecting Paris and London were disrupted due to a power failure in the Channel Tunnel and a broken-down train, leading to cancellations during a peak holiday travel period. Many passengers had their New Year's plans affected, with some stranded and uncertain about accommodation and further travel.

By the evening, Eurostar began restoring normal operations and advised affected travelers to delay their journeys. The company is allowing free ticket changes, refunds, or vouchers for those impacted. Despite the disruption, Eurostar has recently seen record passenger numbers, and new competitors are planning to enter the market.

Eurostar to return to normal after massive power failure

This was the scene on Tuesday afternoon at Gare du Nord in Paris. Above the crowds of passengers, on large screens, confirmation of what they'd feared. The cancellation of Eurostar services to London. At a peak travel time for the holidays, it means many New Year's plans have been upended. It's the misfortune of December 30th. We thought we'd spend New Year's Eve in London, but it'll happen another time. On its website, Eurostar blamed the delays on a power failure in the Channel Tunnel, and on a train that had broken down. By Tuesday evening, services were slowly getting back to normal. But for many, it was already too late. I'm questioning how I will stay here, for a hotel and all this stuff. So I have no idea what to do now, to be honest. All the planning for New Year, festivities will be cancelled, and we'll still have to see how and when do we get home and how. Eurostar continued advising passengers to delay their travel plans. Those whose journeys were affected by the power outage can change their tickets for free or cancel their reservations in exchange for a refund or a voucher. Despite a bleak end to 2025, Eurostar has transported record numbers of passengers in recent years. Last year, 19.5 million passengers passed through the Channel Tunnel. In recent months, several companies have said they plan to start their own services to rival Eurostar, including both Virgin and Trenitalia.

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