Name: Amex, OpenAI, Microsoft push agentic AI as Bitcoin hits Wall Street
Uploaded: 2025-11-09T23:41:16.752Z
Duration: 2 min 30 s
Description: CNBC’s MacKenzie Sigalos reports from Money20/20 in Las Vegas, where Visa, Amex, and Microsoft are embracing agentic AI to defend their role in the payment stack — just as Bitcoin evangelist Michael Saylor lays out a parallel vision for crypto-backed credit.

CNBC’s MacKenzie Sigalos reports from Money20/20 in Las Vegas, where Visa, Amex, and Microsoft are embracing agentic AI to defend their role in the payment stack — just as Bitcoin evangelist Michael Saylor lays out a parallel vision for crypto-backed credit.

Las Vegas

At the Money 2020 conference in Las Vegas, traditional payment processors and financial giants such as American Express are adopting generative and agentic AI technologies to maintain relevance amid challenges from crypto and new digital platforms. OpenAI, Microsoft, and Affirm are partnering with established players to integrate AI-powered solutions and dynamic payment methods into mainstream commerce.

Meanwhile, Bitcoin is making inroads into institutional finance, with S&P issuing its first credit rating for a Bitcoin treasury company and major banks signaling openness to Bitcoin-backed loans and custody services. Industry leaders highlighted the potential for Bitcoin-backed digital credit instruments to attract significant institutional capital and offer advantages over conventional debt.

Amex, OpenAI, Microsoft push agentic AI as Bitcoin hits Wall Street

Here at Money 2020 in Las Vegas, where the battle lines in payments are being redrawn and traditional processors are doing everything that they can to remain a vital layer in the financial stack, even as challengers like crypto generative AI threatened to reshape the foundation. Now, across the strip, there is one clear signal legacy payment giants are leaning into generative AI, embedding themselves into the next wave of commerce, while quietly tightening control over access to financial infrastructure. Now, on stage, I spoke with OpenAI's Marco Morris. He's leading the company's push into a gentic e-commerce. He built Chachi, which is instant checkout, which is already live with merchants like Shopify and Walmart, blending AI powered discovery with trusted payment rails underneath. Microsoft's Tyler Prakash described the rise of frontier firms, where fleets of AI agents manage workflows, purchases and transactions across tools like Copilot. And American Express EVP Hilary Packer said that for agents to scale, they'll need observability and safeguards. That's why OpenAI is partnering with issuers like Amex. Meanwhile, a firm is teaming up with Visa on flexible card credentials and make plastic dynamic part of this broader push by traditional players to stay vetted in the agentic stack. For crypto, it's carving a parallel path, like a sailor told me that he sees Bitcoin as the base layer for a new financial system. And in his first interview since S&P gave strategy, the first ever credit rating tied to a Bitcoin treasury company. He said that the credit markets are finally taking Bitcoin back from the NIC seriously. We expect to move up in the ratings over time, but we think it's a it's a very auspicious start because it represents institutional adoption of Bitcoin back credit. And of course, the most exciting thing we've done this year are four IPOs of four digital credit instruments, strike, strife, stride and stretch of late. And now that we've got an S&P credit rating, that's going to open up the market. There are hundreds of billions, if not trillions of dollars of capital that won't buy an unrated instrument that can go ahead and acquire a rated credit instrument. Citi has signaled that it may custody Bitcoin next year. BNY Mellon, Bank of America and Wells Fargo were reportedly open to extending loans against IBIT. And Saylor, he says digital credit collateralized by Bitcoin offers tax advantages to dividend like return of capital payouts and double the yield of conventional debt by his math.

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