Small business owners are pushing back against Amazon's AI shopping tools, saying the company lists and sells their products without permission. Its AI agent automatically include businesses who say they were never notified.
Breakdown
- Amazon's AI features list small business products without prior consent
- Owners receive sales but lose direct customer interaction and data 49s
- Amazon's Shop Direct program sometimes uses an AI 'buy for me' agent 1m 9s
- Amazon says businesses can opt out via email, but gave no initial notice 2m 1s
- Amazon's Buy From Me program grew from 65,000 to 500,000 products in months 2m 57s