Rideshare company Lyft will ensure the rights of passengers with service animals under a settlement announced this week. This comes after a Minnesota woman who is blind reported that multiple drivers refused to let her service dog in their cars.
Breakdown
- Lyft settles after denying rides to a blind woman with a service dog
- Investigation found Lyft violated Minnesota's Human Rights Act 25s
- Lyft updates policies nationwide to protect service animal rights 34s
- Passengers can now notify drivers and report denials in-app 38s
- Tori Andres receives $63,000 as part of the settlement 1m 17s