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CBS America

Lyft settles after blind woman denied rides over service dog

CBS America · 19 days ago
CBS America
CBS America
19 days ago

Rideshare company Lyft will ensure the rights of passengers with service animals under a settlement announced this week. This comes after a Minnesota woman who is blind reported that multiple drivers refused to let her service dog in their cars.

Breakdown
  • Lyft settles after denying rides to a blind woman with a service dog
  • Investigation found Lyft violated Minnesota's Human Rights Act 25s
  • Lyft updates policies nationwide to protect service animal rights 34s
  • Passengers can now notify drivers and report denials in-app 38s
  • Tori Andres receives $63,000 as part of the settlement 1m 17s
CourtDisability