Air Canada has announced CEO Michael Rousseau will retire by this fall, one week after he was roundly criticized for releasing an English-only condolence video following a deadly collision between an Air Canada plane and a fire truck at New York's LaGuardia Airport.
Breakdown
- CEO Michael Rousseau to retire after fatal crash and controversial statement 10s
- Backlash centered on Rousseau's lack of French in public communications 14s
- Air Canada is required by law to communicate in both English and French 35s
- Over 2,000 complaints filed; Rousseau summoned to Ottawa to explain 1m 23s
- French proficiency will be required for the next Air Canada CEO 1m 52s