A Massachusetts woman got more than she bargained during her trip to Arizona. During her trip, a bat flew into her mouth, but that was just the beginning of her problems.

Arizona

A Massachusetts tourist visiting Northern Arizona required urgent rabies treatment after a bat flew into her mouth while she was photographing the night sky. Despite having recently signed up for a new health insurance plan, Erica Kahn discovered that her rabies treatment was not covered due to a 30-day waiting period, resulting in a bill exceeding $20,000.

Kahn, who works in the medical field and had lost her previous insurance after a job loss, said she was misinformed about her coverage by the insurer, Innovative Partners. The company has faced regulatory scrutiny for allegedly misleading health care insurance sales. Kahn is now speaking out about her experience to highlight the high costs of essential medical care.

Tourist hit with steep bill after AZ bat incident

A Massachusetts woman gets more than she bargained for on a trip to Northern Arizona. A bat flew into her mouth and that's just the beginning of her problems. Nicole Christine has the story. We like to take photos of the night sky and the stars and it's something we've been doing since for the past 10 years now but this was the first time this incident occurred. A memorable trip to Northern Arizona in August 2024 turned memorable for a different reason. For Erica Kahn and her father when a bat ended up flying right into her face. I had my strap around my camera around my head so that it wouldn't fall down and because of that I was kind of got trapped between my mouth and the camera and like I don't know what part of the bat went into my mouth but maybe the wing maybe the head. What Kahn did know was that she needed to get checked for rabies immediately. Back in 2019 a rabies infected bat scratched the hand of 21 year old Nick Major while he was outside in Canada. Major developed symptoms of rabies weeks later and then died. Arizona Game and Fish say encounters with bats can happen year round. Back in October several NAU students were treated for rabies after bats infested a dormitory and on Friday night a cauldron of bats showed up on weather radar flying from Phoenix Mountains Preserve. Kahn works in the medical field so she knew the risk. After she recently lost her job she had also lost her health insurance though. So Kahn then signed up for a health plan with innovative partners but was shocked to find the rabies treatment wasn't covered. And they kind of lied to me on the phone when they said hey I need to go to the emergency room like tomorrow is this going to be effective is it going to cover what I'm gonna you know I need rabies shots and she said yes yes it's going to cover it it's here you're you're good to go. What they didn't tell her was there is a 30 day waiting period for the coverage to kick in and Kahn ended up footing a bill of over $20,000. California's Department of Insurance recently sent a cease and desist to innovative partners for what they call a scheme involving the sale of misleading health care insurance. The company has not responded to Fox 10's request for comments on Kahn's case which she's still fighting through speaking out. Our health care system is so broken and that's why I'm kind of happy to take these interviews. I want to shine a light on this should not be the cost of getting a life-saving rabies vaccine.

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