A software update wreaked havoc on computer systems globally, grounding flights, forcing some broadcasters off air and hitting services from banking to healthcare. An update to a product offered by global cyberscurity firm CrowdStrike appeared to be the trigger, affecting customers using Microsoft's Windows Operating System.

San Francisco

In a global disruption, a software update has caused significant outages affecting computer systems worldwide. The issue has led to grounded flights, interrupted broadcasts, and disrupted services in sectors ranging from banking to healthcare. The problem appears to have originated from an update to a product by global cybersecurity firm CrowdStrike, impacting customers who utilize Microsoft's Windows Operating System.

Media broadcasters in Australia experienced significant limitations as they lost access to essential computer systems. Airlines in the UK, Europe, and India reported grounded flights and delays, while several banks in New Zealand also reported going offline. Telstra, an Australian telecommunications firm, identified the cause as issues with CrowdStrike’s platform, Falcon.

CrowdStrike, a leading cybersecurity and threat intelligence company, acknowledged the problem, attributing it to a defect in a content update for Windows. They clarified that the issue was not the result of a cyber attack but rather an update-related glitch.



Global cyber outage grounds flights, hits banks, telecoms, media

In a world increasingly connected and in turn dependent on the internet, a vulnerability is exposed. A widespread Microsoft outage has disrupted flights, banks, media outlets and companies across the globe. Media broadcasters in Australia were restricted as they lost access to computer systems. If you're just joining us, let's recap where we are. This is special rolling coverage of this major tech outage which could well be the biggest outage the world has seen as a result of what may have been an update on the Microsoft system. Airlines in the UK, Europe and India grounded flights and reported delays and some New Zealand banks said they were offline. Our services are still seeing continuous improvements while we continue to take mitigation actions. Australian telecommunications firm Telstra suggested the outages were caused by global issues plaguing cyber security company CrowdStrike and its platform Falcon. Thank you for contacting CrowdStrike support. CrowdStrike is aware of reports of crashes on Windows 4 related to the Falcon sensor. CrowdStrike is a global cyber security and threat intelligence company and Falcon is what is known as an endpoint detection and response platform which monitors the computers that it is installed on to detect hacks and respond to them. The result of the outage disgruntled customers around the world. CrowdStrike says the outage was caused by a defect in a content update for Windows and not by a cyber attack.

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