What is wrong with Alaska Airlines?
Asked 6 hours ago
Answer
Alaska Airlines experienced a major IT outage due to a third-party hardware failure, causing a ground stop, nearly 200 flight cancellations, and affecting about 13,000 travelers. Operations have resumed, but delays and cancellations continued to impact passengers.
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- Alaska Airlines and Horizon Air resumed flights after a ground stop caused by a data center hardware failure.
- Nearly 200 flights were canceled, affecting about 13,000 travelers. 19s
- The airline confirmed the outage was not a cybersecurity event and flight safety was not compromised. 1m 29s
- Passengers are advised to check flight status and use the airline's website for rebooking and compensation options. 2m 36s
- Travelers may be entitled to free food, lodging, and rebooking if delays or cancellations were preventable by the airline. 3m 10s