LeadStory

CBS America

Families sue Character.AI over chatbot's role in children's deaths

CBS America · New
CBS America
CBS America
New

At least six American families are suing Character.AI, its co-founders and Google over the role its chatbot allegedly played in encouraging their children to take their own lives.

Breakdown
  • Six families sue Character AI and Google over chatbot's alleged role in suicides
  • Character AI expresses condolences and claims user safety is a priority 27s
  • Company shifts to entertainment focus and adds new safeguards for teens 57s
  • Under-18 users now barred from open-ended chats with chatbots 1m 48s
  • Experts warn prolonged chatbot use can harm vulnerable young users 1m 58s